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AI & Emerging Technologies

Artificial Intelligence Fundamentals

Practical, beginner-level learning for using AI tools at work safely and well — from choosing use cases to checking outputs and measuring real value.

Who it's for

Professionals and teams beginning to use AI tools in daily work. For leadership-level AI governance, see Cybersecurity for Executives.

Learning outcomes

  • Select AI use cases that are useful, low-risk and easy to check
  • Write clear prompts and verify outputs against reliable sources
  • Recognise hallucinations and other unreliable output
  • Keep confidential and personal data out of tools that should not receive it
  • Measure time and quality honestly, including review and rework

Curriculum

What the course covers.

  1. 01

    Choosing use cases

    Where AI helps, where it doesn't, and how to start with tasks whose results you can check.

  2. 02

    Prompts and source checks

    Writing clear instructions, giving context and asking for sources you then verify yourself.

  3. 03

    Evaluating output

    Spotting hallucinations, outdated or invented references and confident-sounding errors.

  4. 04

    Confidential data

    What should never be pasted into an AI tool, and how to work with approved tools instead.

  5. 05

    Permissions

    Understanding what connected AI tools can access and why least privilege still applies.

  6. 06

    Human review

    Deciding who checks which outputs before they are used, sent or published.

  7. 07

    Safe pilots

    Running a small, bounded trial with clear rules, an owner and an end date.

  8. 08

    Measuring value

    Recording time saved and quality achieved — counting review and rework time, not just drafting speed.

Delivery options

Choose how you'd like to learn.

These are the formats we propose for this course. Availability confirmed on enquiry; availability and duration are always confirmed on enquiry.

On completion you receive Kagi course participation, not a third-party certification.

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Interested in AI Fundamentals?

Tell us about your background and goals, and which format suits you. We'll reply personally.

Existing contact: info@symmaxa.com

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